Payment Methods and Security

Secure Payment Methods

Customers at Epopeh Arcade can select from a variety of payment methods when placing orders. We guarantee that every transaction is 100% secure. All transactions that involve the transmission of personal or payment data are made using a secure payment environment. Epopeh Arcade uses a server that employs the standard security technology SSL (Secure Socket Layer). All the information transmitted to us travels encrypted through the network.

Below we have outlined the complete order process and details for each payment method:

Credit/Debit Card

We are proud to accept Visa, MasterCard, American Express, and Discover credit and debit cards. To place a credit/debit card order, simply add products to your shopping cart, select “Credit/Debit Card” as your payment method, and click “Place Order”. If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout.

You will have to enter standard information including your name, phone number, email, and shipping address. We also manually approve nearly all credit/debit card orders. This process is usually completed within 24 business hours. As soon as your payment has been processed, we prepare your package for shipping. We will send an email notification when your order ships. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.

Your credit card will not be charged for the purchase until it has been processed for shipping (usually within 24 to 48 hours). In the case of a sold-out or cancelled order, your credit card will not have been charged.

A standard ‘Pre-Authorization’ is completed with each order placed. This is NOT a charge on your credit card. It’s simply a verification of the available funds on your credit card. The ‘Pre-Authorization’ will be automatically dropped by your banking institution once the purchase is complete.

PayPal

PayPal is a secure and trusted payment method used by millions of customers worldwide. To use PayPal, select “PayPal” as your payment method at checkout. You will be redirected to the PayPal website where you can log in and confirm your payment. Once your payment is confirmed, you will be redirected back to our website to complete your order.

PayPal offers buyer protection and does not share your financial details with us. Your payment will be processed immediately, and we will begin preparing your order for shipping. You will receive an email notification once your order ships, and you can track your shipment in the My Account area of the site.

Stripe

We also accept payments through Stripe, a secure and reliable payment gateway that supports various credit and debit cards. To pay using Stripe, select “Stripe” as your payment method at checkout. Enter your card details securely through Stripe’s encrypted platform. Your payment will be processed immediately, and we will begin preparing your order for shipping.

Stripe ensures that your payment information is safe and secure. You will receive an email notification once your order ships, and you can track your shipment in the My Account area of the site.

Order Process

1. Add products to your shopping cart and proceed to checkout.

2. Select your preferred payment method (Credit/Debit Card, PayPal, or Stripe).

3. Enter your shipping and billing information.

4. Review your order and click “Place Order”.

5. You will receive an order confirmation email with your order details.

6. Once your payment is processed and approved, we will prepare your order for shipping.

7. You will receive a shipping notification email with tracking information.

8. Track your order through the My Account area of our site until it arrives at your doorstep.

Security Measures

We take your security seriously. All payment information is processed through a secure payment gateway using SSL encryption to protect your data. We do not store your credit card information on our servers. Our payment gateways are PCI-DSS compliant, ensuring the highest level of security for your transactions.

Customer Support

If you have any questions or need assistance with your payment, please contact our Customer Support team at [email protected]. We are here to help you with any concerns you may have regarding your payment or order.